support@stepo.org
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Refunds & Cancellations

Once you agree to pay, and we will automatically charge, all account(s) fees, including any usage that exceeds the thresholds at the rates posted, and including any applicable taxes, at the rates in effect when the fees are incurred. We may change the fees then in effect, or add new fees, by giving Users advance notice. You must provide us/our third party service providers with valid credit card information, debit card information, net banking information and must promptly update the account (s) information page in saiganeshschoolbus with any changes in credit card validity or expiration date or any other changes. If payment cannot be charged to the credit card or debit card you enter on our payment gateway, we reserve the right to suspend or terminate your account(s) and access to the Service(s).

If you have subscribed to a recurring service or membership plan, you may cancel your subscription at any time. The cancellation will be effective immediately, and no further charges will be incurred. However, please note that no refunds will be provided for any unused portion of the subscription period.

You are expected to make payment only using methods available on website. We do not have option of payment in any individual’s account. While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to lack of authorization for any transaction/s, or exceeding the preset limit mutually agreed by you and between bank/s, or any payment issues arising out of the transaction, or decline of transaction for any other reasons.

Payment can be refunded only in case of cancellation of the competition/event. Change in venue and dates will not be considered as reason for refund the registration fee.

Changes to the Policy
We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this Policy periodically for any updates.

Contact Information
If you have any questions or concerns regarding our refund and cancellation policy, please contact our customer support team at [contact email].